Return and Refund Policy

We want you to shop with confidence at Nivaro.

Return Eligibility

Items must be unused, unwashed, and in original packaging with tags intact to be eligible for return.

Return Timeframe

Returns must be initiated within [3 DAYS] of delivery.

Refund Process

Once approved, refunds will be processed to the original payment method within 5-7 working days.

Exchange Options

Exchanges are subject to product availability.

Damaged or Defective Products

If you receive a damaged or defective item, please contact us immediately with photos for quick resolution.

Non-Returnable Items

Items such as innerwear, customized products, or items marked “Final Sale” are non-returnable.

Return Shipping Costs

Return shipping costs are customer's responsibility unless the item is defective.

Contact Us

For return or refund requests, email us at nivaroclothingnv@gmail.com.